KarePilot Platform
Prepared for DBC — Dublin Back Clinic
A sequential walkthrough of the full KarePilot platform — from referral to analytics — prepared specifically for DBC's physiotherapy and MSK practice.
10
Complete Stages
2+
Hours Saved / Day
92%
PROMS Capture
9.4/10
Patient Satisfaction
Key roles at DBC and how KarePilot serves each
Oversees financial performance, referral analytics, and clinical KPIs across all DBC locations.
Manages care pathways, PROMS capture, and clinical documentation workflows.
Handles referral intake, appointment scheduling, and patient communication.
Processes VHI, Laya, and ILH claims, outcome reports, and billing reconciliation.
10 sequential stages from referral to analytics
KarePilot captures referrals from every source — GPs, consultants, insurers, self-referral portals, and email — into a single structured queue. AI extracts patient data, clinical details, and urgency signals automatically, eliminating manual data entry and ensuring no referral is lost or delayed.
Multi-channel Capture
GP letters, insurer referrals, email, portal, and phone all land in one queue.
AI Data Extraction
Patient demographics, clinical indication, and referring clinician extracted automatically.
Urgency Triage
Red/amber/green priority scoring based on clinical content and waiting time rules.
Automatic Acknowledgement
Referring GP receives instant confirmation with expected contact timeframe.
Referrer Management
Referrer profiles, preferred contacts, and relationship tracking built in.
Duplicate Detection
Existing patient matching prevents duplicate records before they are created.
What this means for DBC
DBC receives referrals from VHI, Laya, and GP networks across multiple locations. KarePilot centralises all inbound referrals with automatic urgency scoring, reducing receptionist triage time by an estimated 70%.