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Terms of Use

Last Updated: January 7, 2026

1. Acceptance of Terms

By accessing and using the services provided by Vård Digital Health Limited ("Vård Digital Health," "we," "our," or "us"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Description of Services

Vård Digital Health provides healthcare software solutions, including our KarePilot platform for practice management, consulting services, and related healthcare technology services. The specific services provided to you will be outlined in separate service agreements or statements of work.

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Acceptable Use

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or servers
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Collect or harvest information about other users

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, images, software, and designs, are the exclusive property of Vård Digital Health or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Client Work Product

Unless otherwise specified in a separate agreement, upon full payment for services, you will own the intellectual property rights to the custom work product we create specifically for you. We retain rights to our pre-existing materials, tools, and methodologies.

5.3 License to Use Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes.

6. Payment Terms

6.1 Fees

You agree to pay all fees associated with the services you purchase. Fees will be outlined in separate service agreements, invoices, or pricing pages.

6.2 Payment Methods

We accept payment via bank transfer, credit card, or other methods as specified in your invoice. Payment is due within the timeframe specified on your invoice.

6.3 Late Payment

Late payments may be subject to interest charges and may result in suspension of services until payment is received.

6.4 Refunds

Refund policies, if applicable, will be specified in your service agreement. Generally, fees paid for completed work are non-refundable.

7. Confidentiality

We agree to keep confidential any proprietary or confidential information you provide to us in connection with our services. Similarly, you agree to keep confidential any proprietary information we share with you.

8. Warranties and Disclaimers

8.1 Our Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer

Except as expressly provided in a separate service agreement, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Vård Digital Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vård Digital Health, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services or violation of these Terms.

11. Termination

Either party may terminate a service agreement in accordance with the terms specified in that agreement. Upon termination, you must cease all use of our services and any materials provided by us.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Dublin, Ireland.

12.3 Negotiation

In the event of a dispute, the parties agree to first attempt to resolve the matter through good faith negotiation.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with any separate service agreements, constitute the entire agreement between you and Vård Digital Health regarding our services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms of Use, please contact us:

Vård Digital Health Limited

8/10 Rock Hill

Blackrock

Co Dublin

Ireland

A94 HN29

Email: hello@vardhealth.com

Company Registration No: 771428 | D-U-N-S© Number: 986156272